Troubleshooting and Instructions to Set up TV Lift with Bluetooth Remote Control

Popup Tv Lift

Troubleshooting and Instructions to Set up TV Lift with Bluetooth Remote Control

How to check your TV Lift and set it up correctly.

Whether you are setting up your TV lift for the first time or it has stopped working, below are some instructions on what to check to get it up and running again. Sometimes a power surge and electronic interference can cause the remote not to activate the TV lift.

  1. Make sure there is power to the system.
  2. Check all connections are plugged in and that there is no damage to any of the cables.
  3. Place the control box with the receiver towards the front of the cabinet. Sometimes electronic equipment will interfere with the remote.
  4. If you can operate the lift with the small up/down button but not the remote then the receiver may have to re-paired to the transmitter.
  5. Run the lift all the way down with the manual small up/down button panel.
  6. Remove power from the control box for about 30s.
  7. Replace the power and you should see a blue light flashing from the Bluetooth dongle plugged in to the control box.
  8. While the blue light is flashing press both the up and the down buttons together on the remote control. The blue light should go from flashing to steady for a few seconds and then go off. The remote is now paired to the receiver.
  9. Now take the small manual up/down button panel and reset the system by pressing the down button once, letting it go and then keeping it down again for about 5-10s. You should see a small up/down movement in the lift. Once the movement has stopped the lift is reset and you can let the down button go.
  10. Now press the up button on the small manual up/down panel and keep it pressed until the lift gets to the height you want. When there let the up button go to stop the lift. Put the manual up/down control away.
  11. Now use only the remote control to operate the lift from now on.

See our range of TV Lifts here…

If the above doesn’t work then it may be a faulty remote, control box or motor, which we can replace. Contact us and we can fault find with you over the phone to isolate the problem and help you further.

author avatar
Guy Director
Higher Diploma in Mechanical Engineering. Ergomotion Director since 2005.

Google Reviews


Google Reviews

Jennifer Fadriquela 23/03/24

I purchased an EDesk this month from Ergomotion, and it was a remarkably smooth transaction. Guy was eager to answer all my questions before my purchase. As a first-time buyer of a standing desk, I truly appreciated how he addressed my queries with thorough details and provided options within my budget.

The delivery process was also smooth, despite a slight delay in the ETA. Guy ensured I received all necessary updates from the courier/removalist.

I've been using the desk for a couple of weeks now and I'm satisfied with it. It's sturdy on all height adjustments and the motor works as expected. I also like oak finish because it's clean-looking and suits my room setup.

Overall, I'm happy with my purchase and I'll definitely recommend Ergomotion to someone looking for their desk needs.

Josh Oliver 04/02/24

I've had an ergomotion desk for 10 years. It's still as good today as it was brand new. Over the years Guy has always responded promptly to any guidance I've needed (mostly help putting the desk back together after removalists take it apart).

Michael Cheung 18/01/24

Great service from Guy and the team at Ergomotion! Helped with all my queries and was able to source a standing desk part for me when many others weren't able! Highly recommend!

Shao Lei 30/11/23

Decent desk and awesome service. Highly recommend

Rod Hathway 10/11/23

Awesome experience. Great value, super customer experience, ordered, assembled and picked up in 24 hours!

Dom K 06/11/23

Skip the big name brands and buy from Guy instead, 10/10 linak parts with a very well built tabletop.

Chris Wu 06/11/23

I purchased the edesk from Guy at Ergomotion. Guy was a pleasure to deal with and the desk arrived the next day. Guy was highly knowledgeable on the desk and provided very prompt support on the installation. I can highly recommend Ergomotion.

Albert Altit 29/09/23

Excellent quality and superb Customer service. Guy walked us through the options and benefits of each and enabled us to easily decide on which option we wanted.

Installation was a breeze - Guy did a fantastic job !!

Long Hei Tai 15/09/23

Guy is very helpful on my inquiry. The desk is very good in quality and I love it very much.

Thai Nguyen 03/09/23

This is the second desk I have ordered to cater for my growing business. I find the quality of the products excellent and definitely an investment for the future. Great and efficient service and very helpful from the ordering process to the delivery process also. Thank so much to Guy who did a great job with following up and providing updates every step of the way.